JACKSONVILLE, Fla. (Oct. 8, 2024) – Caren Lickert, a Naval Facilities Engineering Systems Command (NAVFAC) Southeast Regional Call Center (RCC) agent, creates a MAXIMO customer service request at the command’s RCC. The RCC is a 24/7/365 maintenance request hub, providing unplanned emergent, urgent and routine maintenance services for 29 installations. (U.S. Navy photo by Yan Kennon)