NORFOLK, Va. –Four Naval Facilities Engineering Command (NAVFAC) Atlantic teams were honored for their accomplishments by Rear Adm. Darius Banaji, Commander, NAVFAC Atlantic on April 13, 2018. The 2017 Naval Facilities Engineering Command (NAVFAC) Atlantic Gold and Silver awards were presented to the top Process Improvement and Product and Service teams.
Process Improvement Team of the Year (Gold) – LANT OPS Team
In many respects, the Navy runs on data. For NAVFAC Atlantic, it’s the Atlantic Operations (LANT OPS) team that receives numerous requests for data from key stakeholders including higher echelon and supported commanders. Usually these requests for data are short-fused and highly detailed, as the requested information was needed to prepare briefs incorporating thousands of data points. The process was laborious and the results were not always accurate due to poor data quality.
The LANT OPS team, which included Luke Jackson, Dave Hunt, Rob White and Susan Call, needed to find a better way. They turned to NAVFAC’s eProjects, a component of eSystems, as the single authoritative data source and used Tableau software as a means to visualize the data and manage emergent data queries. The team also worked with a LANT OPS summer intern with a degree in statistics to validate analytical methods and explore new methods to analyze current and historical data to improve processes. And it worked.
The team successfully tracked over 350 individual FY17 Sustainment, Restoration and Modernization (SRM) projects worth approximately $836 million across the NAVFAC Atlantic area of responsibility (AOR), as well as 49 Military Construction (MILCON) projects worth over $1.5 billion. This timely and accurate information was trusted and available on-demand, meeting not only NAVFAC Atlantic needs, but also the requirements of higher-echelon leadership. The team also worked with NAVFAC Atlantic Chief Information Officer to export these new-found capabilities with our NAVFAC Atlantic Facilities Engineering Commands. Based on these successes, a number of other NAVFAC entities have purchased Tableau licenses to perform similar data visualization and analyses. Overall, the LANT OPS team reduced labor-intensive data calls, established a best practice, and enabled the sustained culture of High Velocity Learning across NAVFAC. In short, the team saw a problem, solved that problem, shared their knowledge, and led by example.
Product and Service Team of the Year (Gold) – Inside the Arabian Gulf Port Lease Team
The ability to operate Navy ships in the Arabian Gulf is a critical element of the United States mission in this region. But the ships and Sailors of the U.S. Fifth Fleet are unable to perform their mission alone. Success depends on reliable logistics support embodied by a port location in the Fifth Fleet area of responsibility to serve as a hub for ship berthing, repair and resupply, while affording liberty opportunities to Sailors serving on the ships.
Support has been provided from the Dubai United Arabs Emirate port of Jebel Ali, but this ten-year lease was approaching expiration when Fifth Fleet and Commander, Navy Installations Command (CNIC) turned to NAVFAC Atlantic and NAFAC Europe, Africa and Southwest Asia (EURAFSWA). The team worked with major stakeholders to develop a comprehensive Request for Proposal that included both existing requirements, but also items needed to the high-tempo operations of this area. New requirements included a dining facility, , berthing for Sailors, a kennel and MWR Support facilities.
Eighteen months of negotiations were need to finalize all the nuances and agreements between the Navy and the port, but on December 12, 2017, the U.S. Navy signed a new 20-year lease with Dubai Ports World for dedicated use of waterfront facilities and pier space at the Port of Jebel Ali, Dubai, UAE. The property serves as a vital logistical hub for ship berthing (including aircraft carriers), repair, resupply and liberty inside the Arabian Gulf in support of the U.S. Fifth Fleet.
Process Improvement Team of the Year (Silver) – Government Safety Requirements Update Team
Construction sites are potentially dangerous places, with many injury risk factors for in evidence every day. To safeguard workers on these sites, safe and precise precautions and procedures are essential. For the Department of Defense, safety requirements are spelled out in the Unified Facilities Guide Specifications (UFGS) 01 35 26 Governmental Safety Requirements. Recent changes to various safety standard created the need to update this manual, which supports NAVFAC, the Army Corps of Engineers (USACE) and Air Force Civil Engineer Center. The NAVFAC Atlantic Government Safety Requirements Update team took on the challenge of translating the most current safety requirements into clearly defined requirements that created a safer environment on construction sites.
In addition to incorporating extensive revisions to the USACE EM-385-1-1 Safety and Health Requirements Manual, the team also included new updates to P-307 Management of Weight Handling Equipment, the Navy Crane Center’s safety manual.
This was a true team effort as Bill Garrett (Safety) and Mark Jaxtheimer and Jody Greenwood (Navy Crane Center) made some initial edits, and Ron Schindler (Capital Improvements), with his extensive knowledge of both construction management and weight handling equipment, translated the edits into contract language. Andrew Blaisdell, USACE Safety Office, collaborated throughout in technical discussions, reviews, and development of language. Sherri McMillion (Capital Improvements) led the team, ensuring the project stayed on schedule, and provided the final formatting of the UFGS for publication. In addition, their team commitment continued after the initial revision and resulted in a quick change to UFGS 01 35 26 for lockout/tagout procedures after a serious mishap occurred.
The team's effort increased the overall accountability and ownership of the construction contractor, concerning the effectiveness and overall quality of their safety program, without adding any additional duties for Government oversight personnel. The revisions will ultimately reduce construction-related near-misses, mishaps, and accidents.
Product and Service Team of the Year (Silver) – DPMAP Team
The systems through which the work performance of the men and women employed in the Department of Defense (DoD) have undergone many changes over the years. The most recent program, the Defense Performance Management Appraisal Program (DPMAP) was initiated in Fiscal Year 2010. One of the requirements of this new system was a mandatory two-day face-to-face training on DPMAP for every member of the DOD civilian workforce. Because of their knowledge and involvement of the performance management process, the task fell to the NAVFAC Atlantic HRO DPMAP team.
The team, which included Elaine Rosado, Dorothy Holmes, Amanda Bauer, Jennifer Colton, Julia Pezza, Takako Moore, and Jonathon McCoy, faced significant challenges. They were tasked with putting everything in place so that DPMAP could be rolled out for NAVFAC Atlantic, NAVFAC Mid-Atlantic, NAVFAC Navy Crane Center (NCC), and NAVFAC EURAFSWA by April 1, 2018. Additionally, they assisted with the multi-organization DPMAP team for the entire NAVFAC enterprise. They had six months to train 4,400 employees spread across 10 different states – a total of 147 sessions in 17 separate sites.
The team’s first step was the development of a Plan of Action Memo which required the approval of the leadership of each impacted command. Early stages of action included the development and implementation of two Train-the-Trainer sessions for the 50 human resources experts. Three months prior to the start of DPMAP training, NAVFAC Headquarters directed that the already-developed two-day curriculum be reduced to a single day face-to-face training course. By August 2017, the team completed the first test run of the one-day training session within NAVFAC Atlantic, and presented a specialized training session with Union leadership, with five separate labor unions.
The training began in October, 2017, and since then the team has successfully trained all impacted employees at NAVFAC Atlantic. EURAFSWA, Mid-Atlantic and NCC. The team’s efforts will enhance the effectiveness in the output of production from the HRO. In addition, all levels and positions within NAVFAC are well trained on the importance of performance management.