Competency Development content

This page provides learning resources for all 25 non-technical competencies which comprise the Workforce Development (WFD) Continuum – an essential component of Career Compass, NAVFAC’s career development program.

Pages for each competency can be opened by selecting from the WFD Continuum image below. From there, employees can choose between the type of learning content they are looking for (infographics, podcasts, webinars, etc.) and the proficiency level most appropriate for them.

On-demand learning content designed for self-paced learning, including webinars, infographics, videos, and podcasts is available here AND in Waypoints.

Content organized by intended proficiency level, allowing employees to find content most suitable to them.

Supports the 70/20/10 Learning and Development Model, a framework that encourages a balanced learning approach.

Looking for more ways to develop your career? Make sure to visit Waypoints and the Leadership Programs page for more. Want to browse competency content by type? Select from modalities below to get started.

Infographics
Job Aides
Podcasts
Videos
Webinars
Handouts
White Papers
Independent Study Programs

Infographics provide a visual representation of information related to their topic of learning. They are often used in support of training activities, such as formal courses or independent studies, but may also be useful for employees as stand-alone resources.

Name	Awareness / Basic	Intermediate	Advanced / Expert
Accountability
Adapting to Accountability	✓
Build an Accountable Team	✓
Accountability and Responsibility		✓
Managing Conflict
Combatting Common Sources of Conflict on Virtual Teams	✓
5 C's of Conflict Management		✓
Find and Resolve Underlying Issues		✓
Lifelong Learning
Continual Learning Opportunities at NAVFAC		✓
Decisiveness
Dealing with Doubt	✓
Gathering Information to Make Decisions		✓
Influencing
3 Dos and Don’ts to Build your Influence	✓
Gaining Influence Through the 8 Pillars of Competence		✓
Initiative
The Goal Model of Taking Initiative	✓
Four Ways to Take Initiative	✓
Developing Others
Building Successful Teams or Tomorrow: Who Does What, When and Where?		✓
Creating a Culture of Accountability		✓
"Four C" Framework for Setting Clear Expectations		✓
Responsibility Matrix (RACI Matrix)		✓
The Situational Leadership Model		✓
Problem Solving
Critical Thinking in Five Steps		✓
Four I's of Creative Problem Solving		✓
Steps to Root Case Analysis		✓
Bloom's Taxonomy		✓	✓
Questions to Ask When Using Bloom’s Taxonomy		✓	✓
Impact of Coaching Culture		✓	✓
Tips for Effective Coaching Questions		✓	✓
Strategic Thinking
Four Components of Strategic Thinking			✓
Prepare, Practice, and Present Your Strategic Thinking			✓
Strategic Alignment Matrix			✓
Strategic Priority Matrix			✓
Digital Fluency
The Foundational Four: Charts and Graphs for Data Storytelling			✓

Job Aides provide tailored task guidance and support, at the moment of need, as part of work. Examples include handouts, instructional guides, "cheat sheets," or other performance support materials.

Name	Awareness / Basic	Intermediate	Advanced / Expert
Accountability
Setting up an Accountability Matrix		✓
Managing Conflict
Credibility: How to Create and Maintain Yours	✓
Productive Conflict at Work: Recognizing & Responding to the Seven Styles of Argument	✓
Lifelong Learning
Identify and Maximize Your Strengths		✓
Decisiveness
Overcoming Decision-Making Obstacles			✓
Influencing
5 Ways to Influence More Effectively		✓
Preparing Your Negotiation Strategy			✓
Initiative
Resolving Uncertainty to Lead Successful Initiatives		✓

These 5 – 10 minute podcasts include facilitated discussions on select competency-related topics. They contain tips and techniques listeners can learn and quickly apply on-the-job.

Name	Awareness / Basic	Intermediate	Advanced / Expert
Accountability
4 Time Management Tips for Managers	✓
Tips for Self-Accountability	✓
Time Management Strategies		✓
How to Encourage Peer-to-Peer Accountability on Your Team		✓
Communication
Seven Styles of Learning		✓
Interpersonal Communications		✓
Lead Dynamic Discussions - Decision Making			✓
Lead Dynamic Discussions - Facilitation Techniques			✓
Managing Conflict
Nature and Causes of Conflict		✓
Stress and Well-Being		✓
Interests, Not Positions		✓
Cultivating Empathy at Work		✓
Understanding the Role of the Conflict Coach			✓
Five Deep Sources of Conflict and How to Resolve Them			✓
Lifelong Learning
How to Get Out of Your Comfort Zone and Grow Professionally		✓
Discover Your Strengths and Grow Your Career		✓
Decisiveness
Eliminating Doubt at Work	✓
Making Decisions in Ambiguous Situations		✓
Minimizing and Monitoring Risks		✓
Leading Initiatives			✓
Stop Avoiding the Hard Decisions at Work			✓
Taking Managed Risks			✓
Influencing
Strengthening Your Level of Influence	✓
Tough Negotiations: Breaking Deadlocks and Getting Negotiations Back on Track			✓
Initiative
How Taking Initiative Can Change Your Career	✓
How to Spot an Initiative Opportunity	✓
How to be Proactive at Work		✓
Steps for Contingency Planning		✓
Developing Others
Delegation		✓
Setting Clear Expectations		✓
Successful Teams		✓
Problem Solving
The Creative Problem-Solving Process	✓
Getting to the Root of the Problem	✓
Problem Solving at NAVFAC		✓	✓
Overview of Bloom’s Taxonomy Model		✓	✓
Problem Solving Skills #1: Collaborate		✓	✓
Problem Solving Skills #2: Communicate		✓	✓
Developing Skills for Critical Thinking			✓
Strategic Thinking
Communicating Your Key Message			✓
Presenting Your Vision With Clear and Powerful Communication			✓
Digital Fluency
Five Steps of Data Storytelling			✓
Gaining Buy-In of New Tools and Technology			✓

These short informational videos include whiteboard animations and other tutorials on topics related to this competency.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

Name	Awareness / Basic	Intermediate	Advanced / Expert
Accountability
From Avoidance to Ownership Description: This video introduces the concept of personal accountability, focusing on being proactive and taking on what is within an employee's control.	✓
Team Building
Building Effective Teams (registration required)		✓	✓
Communication
Leading Virtually (registration required)	✓	✓	✓
Checking for Understanding: Option 1 - Open Through YouTube (URL: youtu.be/lEY0xr3rMl4) Option 2 - Download file directly			✓
Managing Conflict
The Blame Cycle (registration required)	✓	✓	✓
Tactics for Mediation: Option 1 - Watch through YouTube (URL: youtu.be/1lCIEVlZvC0) Option 2 - Download file directly		✓
Lifelong Learning
IDP Instructional Video: Option 1 - Open Through YouTube (URL: youtu.be/hkkm5OkONQs) Option 2 - Download file directly	✓
Influencing
The Credible Leader (registration required)		✓	✓
Developing Others
Effective Feedback Skills (registration required)	✓	✓	✓
Drexler-Sibbet Team Performance Model: Option 1 - Open though YouTube (URL: youtu.be/FvK_hoqrMYE) Option 2 - Download file directly		✓
Effective Delegation: Option 1 - Open through YouTube (URL: youtu.be/b-fTSOjaNl8) Option 2 - Download file directly		✓
The Nine Steps of Delegation: Option 1 - Open through YouTube (URL: youtu.be/fU9jq3eJRLU) Option 2 - Download file directly		✓
Setting Clear Expectations: Option 1 - Open through YouTube (URL: youtu.be/Iovdu7mbI30) Option 2 - Download file directly		✓
Building and Leading Cross Functional Teams: Option 1 - Open though YouTube (URL: youtu.be/ybodRww5gNE) Option 2 - Download file directly		✓
Problem Solving
The Business Case of Problem Solving		✓	✓
Solving the Personal Finance Problem with the Six Levels of Bloom’s Taxonomy		✓	✓
Problem Solving Skill #3: Coaching		✓	✓
Strategic Thinking
Creating a Strategic Priority Matrix			✓
Creating Strategic and Capability Alignment			✓
Critical Thinking and Emotional Intelligence			✓
Strategic Doing: Creating Results with Clear Communication			✓

You can participate in recorded interactive webinars and complete learning activities in real-time through the offerings below. To complete any webinar, you will need to access and complete all listed learning materials listed for each.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

Name			Awareness / Basic	Intermediate	Advanced / Expert
Accountability
Accountability: The "Self" Perspective	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/mXe1rasw5W4) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓
Creating a Culture of Personal Accountability	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/n4MXjJVCMjA) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓
Intern Forum #2: Accountability	On-demand recording: Option 1 - Download file directly	Workbook: For both live and recorded sessions	✓
Accountability: The "Team" Perspective	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/ybNImoICo8Y) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Building an Accountability Framework	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/ZjRFD2ZYLkY) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Communication
Intern Forum #4 - Communicating for Results	On-demand recording: Option 1 - Download file directly	Workbook: For both live and recorded sessions	✓
Virtual Collaboration for Employees*	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/K-MR61Sud10) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓	✓
Virtual Collaboration for Leaders*	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/l1swVjJ5bFU) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓	✓
Checking for Understanding - Did the Message Get Through?	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/kll2iIHP0ik) Option 2 - Download file directly	Workbook: For both live and recorded session		✓
Context Matters!	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/aWJS5GuHzMA) Option 2 - Download file directly	Workbook: For both live and recorded sessions			✓
Managing Conflict
Seeking Multiple Points of View	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/Cxh-k6WVDDs) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓
Addressing Team Conflict in a Virtual Environment	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/5k1SLrnW4Sk) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓
Finding Underlying and Unstated Issues	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/O6OqhQTKGsQ) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Managing Conflict by Improving Emotional Intelligence	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/uO6PNOWycdU) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Managing Team Conflict	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/eYQuGeEAw2M) Option 2 - Download file directly	Workbook: For both live and recorded sessions			✓
The Common Drivers of Internal Organizational Conflict	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/HerObKHg7Qc) Option 2 - Download file directly	Workbook: For both live and recorded sessions			✓
Challenging Conversations	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/vKT_fMMK3RM) Option 2 - Download file directly	Workbook: For both live and recorded sessions			✓
Coaching Through Conflict	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/rurgzNlEUFw) Option 2 - Download file directly	Workbook: For recorded sessions			✓
Lifelong Learning
IDP: Steer Your Career	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/VuTRfiIarf0) Option 2 - Download file directly	N/A	✓
Taking Charge of Your Learning and Development	Option 1 - Open Through YouTube (URL: youtu.be/aCBUDQHOs_g) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓
Culture of Learning: Pursuing Professional Development	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/pLcmTNJiQK0) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Decisiveness
Stop Doubting Your Skills at Work	On-demand recording: Option 1 - Download file directly	Workbook: For recorded sessions	✓
Dealing with Ambiguity	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/75FhVXiibQA) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
How to Navigate a Crisis	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/Y7mvcfhhepg) Option 2 - Download file directly	Workbook: For recorded sessions			✓
Making Tough Decisions	Slides: For live sessions	Workbook: For both live and recorded sessions			✓
Influencing
7 Ways to Build Your Influence at Work	Slides: For live and recorded sessions	Workbook: For recorded sessions	✓
Improve Your Negotiation Skills	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/kslAi1wiGC4) Option 2 - Download file directly	Workbook: For recorded sessions			✓
Choose the Right Negotiation Style for the Situation	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/raW1A4mmp0Q) Option 2 - Download file directly	Workbook: For recorded sessions			✓
Initiative
What Does Initiative Look Like?	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/M17XnO_zU70) Option 2 - Download file directly	Workbook: For both live and recorded sessions	✓
Developing Team Initiative	On-demand recording: Option 1 - Download file directly	Workbook: For both live and recorded sessions	✓
Succeeding Through Setbacks	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/yCI21wemshM) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Taking Initiative	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/UCHLyagTb4s) Option 2 - Download file directly	Workbook: For both live and recorded sessions		✓
Leading Strategic Initiatives	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/hL_jBsHmVts) Option 2 - Download file directly	Workbook: For recorded sessions		✓
Developing Others
Intern Forum #1: Develop Yourself	On-demand Recording Option 1: Download file directly	Workbook: For both live and recorded sessions	✓
Don't Just Manage Employees - Develop Them!	On-demand Recording Option 1: Open Through YouTube (URL: youtu.be/NBS_2LtU9RA) Option 2: Download file directly	Workbook: For both live and recorded sessions			✓
Making People Decisions	On-demand Recording Option 1: Download file directly	Workbook: For recorded and live sessions Slides: For live sessions			✓
Problem Solving
Intern Forum #3: Problem Solving	On-demand Recording: Option 1: Download file directly	Workbook: For both live and recorded sessions	✓
Solve Problems with Root Cause Analysis	On-demand Recording: (URL: youtu.be/38a1_RjPQuI)	Workbook: For both live and recorded sessions	✓
Problem Prevention Methodology	On-demand Recording: Option 1: Open through YouTube (URL: youtu.be/V1ljOuCDSpM) Option 2: Download file directly	N/A	✓
Solving Problems Through Reframing	On-demand Recording: Option 1: Open through YouTube (URL: youtu.be/31Djikq8UtY) Option 2: Download file directly	Workbook: For both live and recorded sessions	✓
The Role of Bias in Critical Thinking	On-demand Recording: Option 1: Open through YouTube (URL: youtu.be/COsGJEN7no4) Option 2: Download file directly	Workbook: For recorded sessions			✓
Digital Fluency
Cloud Computing Models: Technology and Security	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/-gGDX2r1l0E) Option 2 - Download file directly	Workbook: For both live and recorded session			✓
Data Management: The Storytelling Method	On-demand recording: Option 1 - Open Through YouTube (URL: youtu.be/yhjMjMeqmbY) Option 2 - Download file directly	Workbook: For both live and recorded session			✓

Handouts are typically used to support structured courses, such as independent studies or webinars, by facilitating various learning exercises. However, these handouts may also be useful to individuals who are simply looking for information on related topics they find of interest.

Name	Awareness / Basic	Intermediate	Advanced / Expert
Developing Others
The Nine Steps of Delegation		✓
The Winning Team Formula		✓

White papers provide concise information about complex topics. They are written to help readers solve issues and make decisions within the workplace.

Name	Awareness / Basic	Intermediate	Advanced / Expert
Managing Conflict
Managing Interpersonal, Intergroup, and Intragroup Conflict			✓
Learning & Coaching Through Conflict			✓
Developing Others
Building Learning Assignments Through Coaching			✓

These study programs were developed to be completed by employees independently at their own pace. Please visit each page for additional information regarding registration and participation.

Name	Intermediate	Advanced / Expert
Developing Others
Developing Others for a Strong Tomorrow	✓
Problem Solving
Solving Tomorrow's Problems Today	✓	✓
Strategic Thinking
Developing Your Strategic Vision		✓