Service motivated

DEFINITION

Demonstrates a commitment to serve others with honor through actions and outcomes that meet public needs. Aligns organizational objectives and practices to optimize internal and external customer service by creating value, loyalty, and trust for the public good.

Proficiency Levels

(Use these to find learning content on this page that is best suited for you. See the ECA and WFD Continuum for more.)

1 - Awareness
2 - Basic
3 - Intermediate
4 - Advanced
5 - Expert

You demonstrate a willingness to serve the public, stakeholders, and customers.

You demonstrate commitment to serve the public, stakeholders, and customers through action.

You ensure that individual and team actions meet public needs.

You ensure that individual and team actions align with the commander’s guidance and intent.

You develop programs which serve the national interest. You elicit employee’s commitment to serve the public good during disaster or in times of war.

Learning Content

On-demand learning content for this page is not currently available.
Please visit the following competency pages for other learning resources available now.