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Competency Development content



This page provides learning resources for all 20 non-technical competencies which comprise the Workforce Development (WFD) Continuum – an essential component of Career Compass, NAVFAC’s career development program.

Pages for each competency can be opened by selecting from the WFD Continuum image below. From there, employees can choose between the type of learning content they are looking for (infographics, podcasts, webinars, etc.) and the proficiency level most appropriate for them.
 
 
  • On-demand learning content designed for self-paced learning, including webinars, infographics, videos, and podcasts.
  • Content organized by intended proficiency level, allowing employees to find content most suitable to them.
To get started, select a competency from the WFD Continuum below.
 
Not sure where to start? Check out the Employee Competency Assessment to assess your current competency strengths and areas of growth.
 
 
Note: Click on a competency to view more information
 
Looking for more ways to develop your career? Make sure to visit the Career Compass Catalog, Event Calendar, and Leadership Programs page for more opportunities.
Want to browse competency content by type? Select from modalities below to get started.

Infographics provide a visual representation of information related to their topic of learning. They are often used in support of training activities, such as formal courses or independent studies, but may also be useful for employees as stand-alone resources.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Accountability

Adapting to Accountability

 

 

Build an Accountable Team

 

 

Accountability and Responsibility

   

Conflict Management

Combatting Common Sources of Conflict on Virtual Teams

   

5 C's of Conflict Management

 

 

Find and Resolve Underlying Issues

   

Continual Learning

Continual Learning Opportunities at NAVFAC

   

Decisiveness

Dealing with Doubt

   

Gathering Information to Make Decisions

   

Influencing and Negotiating

3 Dos and Don’ts to Build your Influence

   

Gaining Influence Through the 8 Pillars of Competence

   

Initiative

The Goal Model of Taking Initiative

 

 

Four Ways to Take Initiative

   

Developing Others

Building Successful Teams or Tomorrow: Who Does What, When and Where?

 

 

Creating a Culture of Accountability

 

 

"Four C" Framework for Setting Clear Expectations

 

 

Responsibility Matrix (RACI Matrix)

 

 

The Situational Leadership Model

   

Problem Solving

Critical Thinking in Five Steps

 

 

Four I's of Creative Problem Solving

 

 

Steps to Root Case Analysis

 

 

Bloom's Taxonomy

 

Questions to Ask When Using Bloom’s Taxonomy

 

Impact of Coaching Culture

 

Tips for Effective Coaching Questions

 

Strategic Thinking

Four Components of Strategic Thinking

 

 

Prepare, Practice, and Present Your Strategic Thinking

 

 

Strategic Alignment Matrix

 

 

Strategic Priority Matrix

   

Technology and Data Management

The Foundational Four: Charts and Graphs for Data Storytelling

   

Job Aides provide tailored task guidance and support, at the moment of need, as part of work. Examples include handouts, instructional guides, "cheat sheets," or other performance support materials.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Accountability

Setting up an Accountability Matrix

 

 

Conflict Management

Credibility: How to Create and Maintain Yours

   

Productive Conflict at Work:
Recognizing & Responding to the Seven Styles of Argument

 

 

Continual Learning

Identify and Maximize Your Strengths

   

Decisiveness

Overcoming Decision-Making Obstacles

   

Influencing and Negotiating

5 Ways to Influence More Effectively

   

Preparing Your Negotiation Strategy

   

Initiative

Resolving Uncertainty to Lead Successful Initiatives

 

 

These 5 – 10 minute podcasts include facilitated discussions on select competency-related topics. They contain tips and techniques listeners can learn and quickly apply on-the-job.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Accountability

4 Time Management Tips for Managers

 

 

Tips for Self-Accountability

   

Time Management Strategies

 

 

How to Encourage Peer-to-Peer Accountability on Your Team

   

Communicating For Results

Seven Styles of Learning

 

 

Interpersonal Communications

 

 

Lead Dynamic Discussions - Decision Making

 

 

Lead Dynamic Discussions -
Facilitation Techniques

 

 

Conflict Management

Nature and Causes of Conflict

   

Stress and Well-Being

 

 

Interests, Not Positions

   

Cultivating Empathy at Work

 

 

Understanding the Role of the Conflict Coach

 

 

Five Deep Sources of Conflict and How to Resolve Them

   

Continual Learning

How to Get Out of Your Comfort Zone and Grow Professionally

   

Discover Your Strengths and Grow Your Career

   

Decisiveness

Eliminating Doubt at Work

   

Making Decisions in Ambiguous Situations

   

Minimizing and Monitoring Risks

 

 

Leading Initiatives

 

 

Stop Avoiding the Hard Decisions at Work

 

 

Taking Managed Risks

 

 

Influencing and Negotiating

Strengthening Your Level of Influence

   

Tough Negotiations: Breaking Deadlocks and Getting Negotiations Back on Track

   

Initiative

How Taking Initiative Can Change Your Career

 

 

How to Spot an Initiative Opportunity

   

How to be Proactive at Work

 

 

Steps for Contingency Planning

   

Developing Others

Delegation

 

 

Setting Clear Expectations

 

 

Successful Teams

 

 

Problem Solving

The Creative Problem-Solving Process

 

 

Getting to the Root of the Problem

 

 

Problem Solving at NAVFAC

 

Overview of Bloom’s Taxonomy Model

 

Problem Solving Skills #1: Collaborate

 

Problem Solving Skills #2: Communicate

 

Developing Skills for Critical Thinking

   

Strategic Thinking

Communicating Your Key Message

 

 

Presenting Your Vision With Clear and Powerful Communication

 

 

Technology and Data Management

Five Steps of Data Storytelling

   

Gaining Buy-In of New Tools and Technology

   

These short informational videos include whiteboard animations and other tutorials on topics related to this competency.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Accountability
 

From Avoidance to Ownership

Description: This video introduces the concept of personal accountability, focusing on being proactive and taking on what is within an employee's control.

 

 

Building Diverse Teams

Building Effective Teams (registration required)

 

Communicating For Results

Leading Virtually (registration required)

Checking for Understanding:
Option 1 - Open Through YouTube  (URL: youtu.be/lEY0xr3rMl4)
Option 2 - Download file directly

 

 

Conflict Management

The Blame Cycle (registration required)

Tactics for Mediation:
Option 1 - Watch through YouTube
(URL: youtu.be/1lCIEVlZvC0)
Option 2 - Download file directly

 

 

Continual Learning

IDP Instructional Video:
Option 1 - Open Through YouTube
(URL: youtu.be/hkkm5OkONQs)
Option 2 - Download file directly

   

Influencing and Negotiating

The Credible Leader
(registration required)

 

Developing Others

Effective Feedback Skills
(registration required)

Drexler-Sibbet Team Performance Model:
Option 1 - Open though YouTube
(URL: youtu.be/FvK_hoqrMYE)
Option 2 - Download file directly

 

 

Effective Delegation:
Option 1 - Open through YouTube
(URL: youtu.be/b-fTSOjaNl8)
Option 2 - Download file directly

 

 

The Nine Steps of Delegation:
Option 1 - Open through YouTube
(URL: youtu.be/fU9jq3eJRLU)
Option 2 - Download file directly

   

Setting Clear Expectations
Option 1 - Open through YouTube
(URL: youtu.be/Iovdu7mbI30)
Option 2 - Download file directly

   

Building and Leading Cross Functional Teams:
Option 1 - Open though YouTube
(URL: youtu.be/ybodRww5gNE)
Option 2 - Download file directly

   

Problem Solving

The Business Case of Problem Solving

 

Solving the Personal Finance Problem
with the Six Levels of Bloom’s Taxonomy

 

Problem Solving Skill #3: Coaching

 

Strategic Thinking

Creating a Strategic Priority Matrix

 

 

Creating Strategic and Capability Alignment

 

 

Critical Thinking and Emotional Intelligence

   

Strategic Doing: Creating Results with Clear Communication

 

 

You can participate in recorded interactive webinars and complete learning activities in real-time through the offerings below. To complete any webinar, you will need to access and complete all listed learning materials listed for each.


Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

Name

Awareness / Basic

Intermediate

Advanced / Expert

Accountability

Accountability: The
"Self" Perspective

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/mXe1rasw5W4)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Creating a Culture of Personal
Accountability

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/n4MXjJVCMjA)
Option 2 - Download file directly

Workbook: For both live and recorded sessions

 

 

Intern Forum #2: Accountability

On-demand recording:
Option 1 - Download file directly

Workbook: For both live and recorded sessions

 

 

Accountability: The
"Team" Perspective

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/ybNImoICo8Y)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

   

Building an Accountability
Framework

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/ZjRFD2ZYLkY)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Communicating For Results

Intern Forum #4 - Communicating for Results

On-demand recording:

Option 1 - Download file directly

Workbook: For both live and recorded sessions

   

Virtual Collaboration
for Employees*

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/K-MR61Sud10)
Option 2 - Download file directly

Workbook: For both live and recorded
sessions

 

Virtual Collaboration
for Leaders*

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/l1swVjJ5bFU)
Option 2 - Download file directly

Workbook: For both live and recorded
sessions

 

Checking for Understanding 
- Did the Message Get
Through?

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/kll2iIHP0ik)
Option 2 - Download file directly

Workbook: For both live and recorded
session

 

 

Context Matters!

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/aWJS5GuHzMA)
Option 2 - Download file directly

Workbook: For both live and recorded
sessions

   

Conflict Management

Seeking Multiple Points
of View

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/Cxh-k6WVDDs)
Option 2 - Download file directly

Workbook: For both live and
recorded sessions

 

 

Addressing Team Conflict in a
Virtual Environment

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/5k1SLrnW4Sk)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Finding Underlying and Unstated Issues

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/O6OqhQTKGsQ)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Managing Conflict by Improving
Emotional Intelligence

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/uO6PNOWycdU)
Option 2 - Download file directly

Workbook: For both live and
recorded sessions

 

 

Managing Team Conflict

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/eYQuGeEAw2M)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

The Common Drivers of
Internal Organizational
Conflict

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/HerObKHg7Qc)
Option 2 - Download file directly

Workbook: For both live and
recorded sessions

 

 

Challenging Conversations

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/vKT_fMMK3RM)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Coaching Through Conflict

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/rurgzNlEUFw)
Option 2 - Download file directly

Workbook: For recorded sessions

   

Continual Learning

IDP: Steer Your
Career

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/VuTRfiIarf0)
Option 2 - Download file directly

Workbook: For both live and
recorded sessions

 

 

Taking Charge of Your
Learning and Development

Option 1 - Open Through YouTube
(URL: youtu.be/aCBUDQHOs_g)
Option 2 - Download file directly

N/A

 

 

Culture of Learning: Pursuing Professional
Development

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/pLcmTNJiQK0)
Option 2 - Download file directly

Workbook: For both live and
recorded sessions

 

 

Decisiveness

Stop Doubting Your Skills at Work

On-demand recording:
Option 1 - Download file directly

Workbook: For recorded
sessions

 

 

Dealing with Ambiguity

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/75FhVXiibQA)
Option 2 - Download file directly

Workbook: For both
live and recorded
sessions

 

 

How to Navigate a Crisis

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/Y7mvcfhhepg)
Option 2 - Download file directly

Workbook: For recorded
sessions

 

 

Making Tough Decisions

Slides: For live sessions

Workbook: For both
live and recorded
sessions

 

 

Influencing and Negotiating

7 Ways to Build Your Influence at
Work

Slides: For live and recorded sessions

Workbook: For recorded sessions

 

 

Improve Your Negotiation Skills

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/kslAi1wiGC4)
Option 2 - Download file directly

Workbook: For recorded sessions

 

 

Choose the Right Negotiation
Style for the Situation

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/raW1A4mmp0Q)
Option 2 - Download file directly

Workbook: For recorded sessions

 

 

Initiative

What Does Initiative Look Like?

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/M17XnO_zU70)
Option 2 - Download file directly

Workbook: For both
live and recorded
sessions

 

 

Developing Team Initiative

On-demand recording:
Option 1 - Download file directly

Workbook: For both live and recorded sessions

 

 

Succeeding Through
Setbacks

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/yCI21wemshM)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Taking Initiative

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/UCHLyagTb4s)
Option 2 - Download file directly

Workbook: For both
live and recorded sessions

 

 

Leading Strategic Initiatives

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/hL_jBsHmVts)
Option 2 - Download file directly

Workbook: For recorded sessions

 

 

Developing Others

Intern Forum #1: Develop Yourself

On-demand Recording
Option 1: Download file directly

Workbook: For both live and recorded
sessions 

 

 

Don't Just Manage Employees
- Develop Them!

On-demand Recording
Option 1: Open Through YouTube
(URL: youtu.be/NBS_2LtU9RA)
Option 2: Download file directly

Workbook: For both live and recorded
sessions

 

 

Making People Decisions

On-demand Recording
Option 1: Download file directly 

Workbook: For recorded and live
sessions
Slides: For live sessions

 

 

Problem Solving

Intern Forum #3: Problem Solving

On-demand Recording:
Option 1: Download file directly

Workbook: For both live and recorded sessions

 

 

Solve Problems with Root Cause Analysis

On-demand Recording:
(URL: youtu.be/38a1_RjPQuI)

Workbook: For both live and recorded sessions

 

 

Problem Prevention Methodology

On-demand Recording:
Option 1: Open through YouTube
(URL: youtu.be/V1ljOuCDSpM)
Option 2: Download file directly

N/A

 

 

Solving Problems Through Reframing

On-demand Recording:
Option 1: Open through YouTube
(URL: youtu.be/31Djikq8UtY)
Option 2: Download file directly

Workbook: For both live and recorded sessions

 

 

The Role of Bias in Critical Thinking

On-demand Recording:
Option 1: Open through YouTube
(URL: youtu.be/COsGJEN7no4)
Option 2: Download file directly

Workbook: For recorded sessions

 

 

Technology and Data Management

Cloud Computing Models: Technology and Security

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/-gGDX2r1l0E)
Option 2 - Download file directly

Workbook: For both live and recorded
session

 

 

Data Management: The Storytelling Method

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/yhjMjMeqmbY)
Option 2 - Download file directly

Workbook: For both live and recorded
session

 

 

Handouts are typically used to support structured courses, such as independent studies or webinars, by facilitating various learning exercises. However, these handouts may also be useful to individuals who are simply looking for information on related topics they find of interest.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Developing Others

The Nine Steps of Delegation

 

 

The Winning Team Formula 

 

 

White papers provide concise information about complex topics. They are written to help readers solve issues and make decisions within the workplace.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Conflict Management

Managing Interpersonal, Intergroup, and Intragroup Conflict

 

 

Learning & Coaching Through Conflict

 

 

Developing Others

Building Learning Assignments
Through Coaching

 

 

These study programs were developed to be completed by employees independently at their own pace. Please visit each page for additional information regarding registration and participation.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Developing Others

Developing Others for a Strong Tomorrow

 

 

Problem Solving

Solving Tomorrow's Problems Today

 

Strategic Thinking

 

 

 

Developing Your Strategic Vision

 

 

Additional Resources

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