You establish an effective, professional, and positive relationship with your team. You clarify responsibilities and expectations

You provide direct, timely, and constructive feedback. You are able to describe the impact of actions and check for understanding. You provide guidance in how to strengthen knowledge, skills, and abilities to improve personal and team performance.

You collaboratively work with team members to set meaningful performance objectives. You provide new assignments and experiences to develop your employees’ capabilities and competencies. You increase others’ confidence to execute their Individual Development Plans (IDPs).

You coach and mentor others. You recognize and reinforce developmental efforts and improvements. You identify developmental opportunities for direct reports that align with their IDPs.

You are able to make tough decisions when necessary to ensure current and future success. You foster a culture of learning and actively prioritize learning and development to support the mission of the organization.

Handouts are typically used to support structured courses, such as independent studies or webinars, by facilitating various learning exercises. However, these handouts may also be useful to individuals who are simply looking for information on related topics they find of interest.

These short informational videos include whiteboard animations and other tutorials on topic related to this competency.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

You can participate in recorded interactive webinars and complete learning activities in real-time through the offerings below. To complete any webinar, you will need to access and complete all listed learning materials listed for each.