You make personnel decisions based upon selection criteria and position requirements. You utilize reward and recognition processes. You set clear performance goals.

You improve human resources processes and tools. You provide constructive feedback to all staff. You consider impact of personnel decisions on current staff.

You review and update position descriptions and performance plans. You clearly explain all major changes to staff and address all concerns. You recognize and reward employees for exceptional performance.

You develop reward systems to recognize the impact of employee contributions to the organization. You identify strategies to recruit, retain, and inspire employees. You advocate for all employees to develop the required skills and qualifications. You identify mission critical competencies needed to achieve mission goals.

You transform organizational structure to provide improved people services by considering organizational goals, timeframes for achieving goals, and staff responsibilities. You develop new ways to retain high-potential and high-performing employees.

• Managing Conflict

• Developing Others