Interpersonal Skills

DEFINITION

Treating others with courtesy, sensitivity, and respect. Having the ability to be a good team member. Considering and responding appropriately to the needs and feelings of different people in different situations.

Proficiency Levels

(Use these to find learning content on this page that is best suited for you. See the ECA and WFD Continuum for more.)

Awareness
Basic
Intermediate
Advanced
Expert

You relate to people in an open, friendly, and professional manner.

You cooperate and work to gain support and commitment from others when performing tasks.

You present yourself in a professional manner to maintain image and credibility. Tactfully discuss subjects in a constructive and positive manner.

You foster cooperation, collaboration, and communication with others to accomplish tasks.

You accurately interpret what others are feeling, based on their word choices, voice tones, facial expressions, and other nonverbal communications and use those interpretations to achieve positive outcomes.

Learning Content

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