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Decisiveness

DEFINITION

Obtaining information and identifying key issues and implications to make informed and objective decisions.

Proficiency Levels

(Use these to find learning content on this page that is best suited for you. See the ECA and WFD Continuum for more.)

You make decisions in routine context. You consult and seek necessary information on which to base decisions and are not paralyzed by the analysis.

You make decisions in ambiguous situations. You use all available data to determine responses in a timely manner.

You are able to make decisions when under pressure or in a crisis. You make time- sensitive decisions even when limited information is available. You keep your composure during difficult times and act decisively to resolve work issues.

You are able to make decisions in ambiguous or risky situations. You make decisions with potentially significant consequences for the organization. You implement systems to proactively monitor risks.

You make sound strategic decisions in very ambiguous situations based on data-informed, analytic techniques. You take managed risks based on principles, values and sound business arguments. You champion initiatives with significant potential reward, accounting for possible adverse consequences.

Learning Content

Access our library of on-demand content for this competency here!

 

Infographics provide a visual representation of information related to their topic of learning. They are often used in support of training activities, such as formal courses or independent studies, but may also be useful for employees as stand-alone resources.

 
Name Awareness / Basic Intermediate Advanced / Expert

Dealing with Doubt

   

Gathering Information to Make Decisions

 

 

Job Aides provide tailored task guidance and support, at the moment of need, as part of work. Examples include handouts, instructional guides, "cheat sheets," or other performance support materials.

 

Name

Awareness / Basic

Intermediate

Advanced / Expert

Overcoming Decision-Making Obstacles

 

 

These 5 – 10 minute podcasts include facilitated discussions on select competency-related topics. They contain tips and techniques listeners can learn and quickly apply on-the-job.

 

 

 

Name Awareness / Basic Intermediate Advanced / Expert

Eliminating Doubt at Work

 

Leading Initiatives

 

 

Making Decisions in Ambiguous Situations

 

 

Minimizing and Monitoring Risks

 

Stop Avoiding the Hard Decisions at Work

 

 

Taking Managed Risks

 

 

You can participate in recorded interactive webinars and complete learning activities in real-time through the offerings below. To complete any webinar, you will need to access and complete all listed learning materials listed for each.


Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

Name Awareness / Basic Intermediate Advanced / Expert

Dealing with Ambiguity

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/75FhVXiibQA)
Option 2 - Download file directly

Workbook: For both
live and recorded
sessions

 

 

How to Navigate a Crisis

On-demand recording:
Option 1 - Open Through YouTube
(URL: youtu.be/Y7mvcfhhepg)
Option 2 - Download file directly

Workbook: For recorded
sessions

 

 

Making Tough Decisions

On-demand recording:
Option 1 - Download file directly

Workbook: For both
live and recorded
sessions

   

Stop Doubting Your Skills at Work

On-demand recording:
Option 1 - Download file directly

Workbook: For recorded
sessions

 

 
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