You make decisions in routine context. You consult and seek necessary information on which to base decisions and are not paralyzed by the analysis.

You make decisions in ambiguous situations. You use all available data to determine responses in a timely manner.

You are able to make decisions when under pressure or in a crisis. You make time- sensitive decisions even when limited information is available. You keep your composure during difficult times and act decisively to resolve work issues.

You are able to make decisions in ambiguous or risky situations. You make decisions with potentially significant consequences for the organization. You implement systems to proactively monitor risks.

You make sound strategic decisions in very ambiguous situations based on data-informed, analytic techniques. You take managed risks based on principles, values and sound business arguments. You champion initiatives with significant potential reward, accounting for possible adverse consequences.

Job Aides provide tailored task guidance and support, at the moment of need, as part of work. Examples include handouts, instructional guides, "cheat sheets," or other performance support materials.

You can participate in recorded interactive webinars and complete learning activities in real-time through the offerings below. To complete any webinar, you will need to access and complete all listed learning materials listed for each.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.