You appropriately express your opinions. You communicate with peers in ways that support transactional activities. You share information and ask questions prior to acting.

You communicate in ways that support team activities. You seek and share opinions. You explain the immediate context of situations and ask appropriate questions.

You communicate with co-workers at all levels in ways that support problem solving. Seeks and shares judgements and handles conflict empathetically. You explain the context of complicated situations and asks probing questions.

You speak with, compose documents for, and deliver presentations to, all levels of co- workers and peers to support problem-solving and planning. You seek consensus with team members and colleagues. You debate opinions, test understanding, and clarify judgments. You explain the context of complex situations and demonstrate active listening.

You speak with, compose documents for, and create/deliver presentations to leaders and external groups. You guide discussions with leaders and external partners in ways that support planning and decision-making. You challenge assumptions and model active listening skills, including interpretation of non-verbal communications.

These short informational videos include whiteboard animations and other tutorials on topic related to this competency.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.

You can participate in recorded interactive webinars and complete learning activities in real-time through the offerings below. To complete any webinar, you will need to access and complete all listed learning materials listed for each.

Note: Users will need to disconnect from NMCI or ONE-Net to view YouTube videos.