Service motivation

DEFINITION

Showing a commitment to serve the public and other key stakeholders. Ensuring that actions meet public needs; aligning organizational mission, objectives, and practices with stakeholder interests. Demonstrating commitment to the NAVFAC mission.

Proficiency Levels

(Use these to find learning content on this page that is best suited for you. See the ECA and WFD Continuum for more.)

Awareness
Basic
Intermediate
Advanced
Expert

You demonstrate a willingness to serve the public, stakeholders, and customers.

You demonstrate commitment to serve the public, stakeholders, and customers through action.

You ensure that individual and team actions meet public needs.

You ensure that individual and team actions align with the commander’s guidance and intent.

You develop programs which serve the national interest. You elicit employee’s commitment to serve the public good during disaster or in times of war.

Learning Content

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